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Get Help with NC 2-1-1

Need assistance? Not sure where to start? No matter where you live in NC, you can dial 2-1-1 and a compassionate, trained NC 2-1-1 call specialist will help you to find available human services resources in your community. Dial 2-1-1

2-1-1 is a national social service hotline that aids people in finding organizations that can help them. The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to and type in your zip code.  It will provide an alternate number where one is available.

Prefer to search for results online?

Click here to visit the NC 2-1-1 online search tool.

The online database is the same database used by the call specialists. However, our call specialists are trained to search using specific keywords which may provide additional resources. If you don't find what you need online, we strongly encourage you to dial 2-1-1. Call specialists are available 24/7/365 to help.

Agency Professionals

Interested in having your programs available to consumers through our statewide referral database? Call our local office at 336-599-5899 or email to learn more.

Already in our database? Don't forget to update your information so we are aware of the valuable services in our community! Don't remember how? Our office can assist you!